Call the main office number, 913-362-1660 and our answering service will page a Children’s Mercy Triage Nurse to call you back. If necessary, a doctor from our office will be paged to call you back. Our doctors take emergency calls from their homes after hours and on weekdays, weekends and holidays. Please save routine questions (mild illness, appointments, prescription refills) for times when our office is open. We encourage you to refer to our website first, when practical, before calling the doctor.
If you must be seen after hours, we recommend that you be seen at Children’s Mercy South Urgent Care or Children’s Mercy Downtown. We want to ensure the best care for your child. Minute or drug store clinics can not provide comprehensive pediatric care. Our experience is that the quality provided by their nurse practitioners is highly variable and therefore unreliable as a basis for ongoing care. We will need to see your child in our office before we can give advice about the care he/she received at these drug store clinics.